Our team has rectified the issue, our phone support system now resumed.
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Dear Valued Customers,
Date : 30th June 2020
Time : 11:05 AM MYT
ETA : N/A
Services disruption Details:
Please be informed that our phone system have been reportedly seeing some issues to route the calls to the agent correctly and the matter has been escalated to the local provider for further investigation.
For the time being, please reach out to us via our support email channel at support@hostpro2u.com for further assistance.
HELPDESK ASSISTANCE
Support service will still available under helpdesk ticketing channel, please reach us via helpdesk portal
Rizky Arif Windiarto
Date : 30th June 2020
Time : 11:52 AM MYT
Maintenance update:
Our team has rectified the issue, our phone support system now resumed.
=======================
Dear Valued Customers,
Date : 30th June 2020
Time : 11:05 AM MYT
ETA : N/A
Services disruption Details:
Please be informed that our phone system have been reportedly seeing some issues to route the calls to the agent correctly and the matter has been escalated to the local provider for further investigation.
For the time being, please reach out to us via our support email channel at support@hostpro2u.com for further assistance.
HELPDESK ASSISTANCE
Support service will still available under helpdesk ticketing channel, please reach us via helpdesk portal
https://support.hostpro2u.com/support/tickets/new
Our helpdesk support is available 24×7.
Thank you very much for your attention.