IP address for the server where your domain name is hosted on has been sent to you in the Server Configuration File upon your subscription. If you have forgotten on the IP Address, you may always find it out using below procedure:

For Surgemail customer:

1. Go to "Start" of your local Windows.

2. Click on "Run" and type "cmd".

3. Type in "ping pop.yourdomain.com" and hit on "Enter" button on your keyboard.

4. You shall received a response with your IP address. 



For Smartermail customer:

1. Go to "Start" of your local Windows.

2. Click on "Run" and type "cmd".

3. Type in "ping mail.yourdomain.com" and hit on "Enter" button on your keyboard.

4. You shall received a response with your IP address.