Invoice will be auto-generated and emailed to customer 1 month before the expiry date. If we did not receive the payment after that, we'll follow below procedure on the reminder notice:

14 days before the expiry date --> Email Reminder will be sent.
3 days before the expiry date --> Our customer service officer will contact you directly.
7 days after the expiry date --> Service will be suspended.


Account will only be reactivated upon receiving full payment.