Invoice will be auto-generated and emailed to customer 1 month before the expiry date. If we did not receive the payment after that, we'll follow below procedure on the reminder notice:
14 days before the expiry date --> Email Reminder will be sent.
3 days before the expiry date --> Our customer service officer will contact you directly.
7 days after the expiry date --> Service will be suspended.
NOTES:
Account will only be reactivated upon receiving full payment.
Does Hostpro2u Send Reminder Before Proceed to Suspend Account
Modified on: Wed, 6 Mar, 2019 at 9:04 AM
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