[COMPLETED] Scheduled Server Consolidation : mailsrv3.hostpro2u.com (Part B)

Date: 28th Aug 2020
Time: 01:30 AM MYT


Maintenance update:
The server consolidation exercise has been completed successfully and configuration has been restored.


Services on the server now resume their operations without any noticeable services impact.

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Dear clients,


Date: 27th Aug 2020
Time: 11:00 PM MYT
ETA: 3 hoursĀ 


Due to server degraded performance, we force to run an urgent consolidation last week:

https://support.hostpro2u.com/en/support/discussions/topics/14000016536


However, there is still a second scheduled maintenance to:

1) Sync any remaining data from source to destination server.

2) Upgrade the Smartermail version to newer version for better stability.


Maintenance Affect:

All clients mail services hosted under this mail server will be affected by this maintenance.


What will happen during the maintenance?

  1. Hostname will remain mailsrv3.hostpro2u.com
  2. Mail server IP will change to 103.6.199.186


What Are The Things You Need To Prepare?

We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this major consolidation exercise. Once again, we thank you for your wonderful support, understanding and great patience.


If you have any concerns or questions about this migration exercise, please feel free to contact us at support@hostpro2u.com


Best Regards,


Support Team

......................................

Technical Support Department