Date: 11th Aug 2020
Time: 1.00 AM MYT
The server consolidation exercise has been completed successfully. Services on the server now resume their operations without any noticeable services impact.
As part of our continuous commitment to provide better services and better hosting experience to our valued clients, we will be carrying out a server consolidation exercise.
Date: 10th Aug 2020
Time: 9.00 PM MYT
ETA: 4 hours
All clients hosted under the following servers will be affected by this consolidation exercise.
What will happen during the maintenance?
1. A downtime is to be expected during the server consolidation exercise.
2. There will be changes of IP addresses to your hosting account/server upon the completion of the consolidation exercise.
New server IP: 18.104.22.168 (All mssql, mysql connection string need to change) Web IP will change as well.
3. Your existing FTP account login will not be accessible and you will need to apply a new login AFTER maintenance.
5. MSSQL will upgrade to MSSQL 2012
What Are The Things You Need To Prepare?
We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this major consolidation exercise. Once again, we thank you for your wonderful support, understanding and great patience.
If you have any concerns or questions about this migration exercise, please feel free to contact us at email@example.com
Technical Support Department